Adopting new technology for the sake of it can lead to expensive mistakes. Faced with the bewildering array of business telephone systems, applications and services on the market many companies opt to retain the status quo, put off by the fear, uncertainty and doubts of change. Voice over Internet Protocol, often referred to as VoIP, is one of the most talked about, and most misunderstood technologies available on your business communication system today.
What is Voice over Internet Protocol? VoIP is the technology used to transmit voice conversations over a data network onto your business communication system using Internet Protocols.
DOWNLOAD – What is Voice over IP and is it right for your business? Review these 13 Key factors to help you decide
How does it work? Your system will allow you to digitally convert voice calls into packets, and using a data network, move these packets along the most efficient path to their destination, and convert the packets back into voice calls.
DOWNLOAD – Clear and easy to follow 5 Point Guide, with all the jargon removed, has been compiled with the first-time user in mind.
What are the benefits of Voice over IP?
- Connection of remote workers to enable calls to and from the office at no extra cost
- Integration of IP applications with telephones for uses such as Screen Popping
- Connecting sites together at no extra call cost
- Easier system administration and better control of your communications