You may have purchased your system or product from another company and may be having difficulty in integrating Voice over IP, Unified Messaging or CTI Solutions. We can take ownership of the whole problem for you and fully support the solution we provide.
Actimax are able to support a number of products in the current market.
We provide solutions on our main products such as Alcatel, Aastra, Inter-Tel and Mitel.
We are also able to supply and maintain products such as Call Recording from Mercom.
We have our own trained engineers and would be pleased to offer a quotation if you have a problem you would like us to solve.
If you do become an Actimax customer you will be given automatic access to our Technical Website and Customer Care programme, which will enhance your business processes.
If you have a request please click here to email us with your requirement.
Why Choose Actimax?
Actimax are proud of our support services which gives your company the following benefits:
Post installation customer contact to ensure continued satisfaction levels
Actimax have a full-time dedicated Customer Care Manager who is available to make certain you always receive the very best levels of customer service. Unlike most other companies, Actimax have a full-time dedicated customer care representative working to ensure your complete satisfaction.
To keep you at the leading edge of technology
We ensure that you are regularly updated with any technical information relevant to your telephone system and keep you informed of any additional services that may benefit your business.
Service Level Agreements tailored to customer needs
Your business may require technical services and support packages to include evenings and weekends or 24 / 7 assistance. Actimax are able to provide you with on call engineers to keep your business moving.
Technical help desk providing advice and support
Our years of experience in the industry and background knowledge allows you to rely on us to answer your technical issues quickly and efficiently.