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Anyone can sell you business telephone systems, but can they improve your business productivity? We can provide you with guidance on Internet (VoIP) phone service providers, phone systems etc.

» Improve My Business

We take the time to find out the details of your business processes and goals, and we can help you identify exactly where the opportunities lie to increase the productivity of your business communication system.

» Upgrade Existing

When considering any change in communication technology you need to take into account the details of your current telephone system processes and goals, and explore the areas in which you can possibly increase your productivity and profitability.

» Multi-Site Solution

Discover how to manage your multi-site organisation from one location and enjoy the benefits of time saving and reduced costs across all of your business telephone systems.

» Remote Workers

Would you like the opportunity to work from home? Do you have mobile sales and engineering teams? Find out how the right phone system installation will improve the productivity and cost-effectiveness of your remote workers.

» First Business Phone System

Are you looking to source your first business phone system installation? If Analogue, Digital, ISDN, CTI, and IVR are all a foreign language to you, download valuable information to help you make an informed choice.

 

Call Centre Ideas

Almost all businesses have a small call centre either taking orders or looking after customers. Discover technology which will enable every aspect of your system to deliver seamless, quality customer service, 24 hours a day, seven days a week.

 

Call Management

Call management can directly deliver improved customer service, and with more effective business communication system usage, your staff become more productive. For many companies, call management is an investment that pays very quick returns.

 

Call Recording

More and more businesses are recognising the benefits of recording calls on their business telephone systems. Call Recording on your business communication system can offer the perfect aid to training, dispute resolution and trap nuisance or abusive callers.

 

CTI Screen Popping

By linking your business communication system to resources such as your sales computer system, you will be able to view details relevant to your customer automatically on screen when the caller’s number is checked against your database.

 

IVR Systems

For many companies, voice messaging and voice mail are now as essential as the photocopier. IVR (Interactive Voice Response) leads your customer through pre-recorded paths in a scripted and automated telephone conversation.

 

Least Cost Routing

Why not take advantage of our no obligation consultation and phone bill analysis? Be assured of call quality at the best possible prices.

 

Voice over IP

Voice over Internet Protocol, often referred to as VoIP, is one of the most talked about, and most misunderstood technologies available on your business communication system today. Learn more from Actimax, leading experts in this field.

 

Voice & Data Info

Actimax are specialists in this field and are able to provide you with advice on a range of products which include ISDN, Broadband Connections, Data Circuits, Combined Voice and Data Circuits and Voice over IP.

 

Online Catalogue

If you are looking to purchase from the Internet then you will be able to view a wide selection of products which you will be able to order, and pay for securely online.

 

Free Resources

Whether you’ re choosing a new phone system or employing a consultant, don’ t do anything until you’ve read our free unbiased and informative guides.

» Choosing a Telecoms Consultant

When considering communications your consultant should have a good knowledge of a wide range of products along with a previous background of supplying solutions to companies such as yours.

» Buyers Guide to Telephone Systems

This free report explains how to buy a telephone system in a jargon free manner. It provides unbiased and practical advice to help you weigh up the pros and cons of different types of systems and technology.

» Call logging

Our 5-Point PowerPoint presentation details a brief outline of the Call Logging Managed Service that can be provided to your organisation and in what way it will benefit and improve your business.

» Telephone System Integration

Discover the benefits of integrating your Telephone System with Microsoft, the most widely used computer software in business today. In this easy to understand guide we explain how a common directory using Outlook contacts can be used for the whole of your business.

» EU Regulations for Headsets

After reported cases of hearing damage to headset users in the UK (Europe's leading Call Centre market), managers will need to understand in what measure the requirements laid out in the new legislation will define a comprehensive normative framework for the safeguarding of those telephone operators who regularly use headsets.

» Headset Whitepaper - Improving Staff Efficiency

Discover how the use of headsets will improve staff efficiency in the office. Research carried out by the University of Surrey shows that the use of a headset reduces muscle tension in the neck and back by up to 31%. Therefore the benefits of using a telephone headset can be seen instantly.

» Non-Geographic Numbers

Ever wanted to track your companies advertising, or to give your organisation a larger presence? Discover the benefits of NGN's with our Free 5 Point Guide.

» Reduced Call Costs

Make an educated decision with regard to reducing your call costs with this useful and informative report.

» Voice over IP

What is Voice over IP and is it right for your business? Review these 13 Key factors to help you decide. This guide will help you to decide whether combined voice and data is the right choice for your business.

» 5-Point Guide to VoIP

Call up a company or friends and relatives from home or the office and the chances are the call will at some stage travel over an IP network. So now you know you are using it, chances are you probably want to know exactly what it is. This clear and easy to follow guide has been compiled with the first-time user in mind.

» Architecture for Voice, Video and Integrated Data

Whitepaper prepared by CISCO discussing how their five-phase strategy has successfully delivered an open multiservice architecture.

» Understanding SIP

Today's Hottest Communications Protocol Comes of Age, find out what SIP is all about and how it can help you. This paper provides a high-level overview of what SIP is and does.

» Everything you wanted to know about SIP

This easy to follow guide provides a brief and simple insight into the world of Session Initiation Protocol. An idea born in a computer science laboratory less than a decade ago, SIP is the first protocol to enable multi-user sessions regardless of media content.

» Choosing an Internet Service Provider

Learn how to evaluate existing and potential suppliers with a list of simple questions you should be asking.

» Want to Reduce Your Wide Area Network Costs?

Discover the essentials of auditing your current system, and by making relatively easy changes you will be able to reduce your WAN Costs.

» Access Connections for IP-VPN's

The business case for a switch from Leased Lines to DSL. Whitepaper prepared by Easynet comparing DSL and Leased Lines.

» Multi Packet Label Switching

MPLS as a methodology enables companies to integrate voice, data and video together. The attraction of this in the current market is that companies are able to implement flexible working practices and remote working more easily

» Network Solutions

It doesn't matter what kind of business you are in, what products you sell, or what service you provide - you simply cannot afford to take chances with communications. Learn how a single source for all your communication needs means your left to focus on one thing... your business success.

» What is DSL?

In today's e-enabled economy, a powerful Internet presence has become a basic business necessity and increasingly a high speed Internet connection is becoming critical to deal with ever-expanding volumes of data communications. Find out how and why DSL is the next generation technology for delivering voice, video and data at multi-megabit speeds.

» Audio Conferencing

Does your company hold meetings, conferences or even seminars that would involve many people having to commute from all over the country to one central point? Discover the benefit in the cut down of travel time and easily hold meetings on an impromptu basis with the use of Audio Conferencing.

» Call Routing

Discover how you can decrease the time your customers spend on the phone and increase your profits. This guide explains the best way to organise your Call Routing in a jargon free manner.

» Profiting from Communications

This guide covers a range of communication methods to help you look at how your customers want to communicate, and look at how you can gain advantage by changing or adapting new processes.

» Effective Communications

Discover the benefits of communications management software. No matter what position you hold within your company find the solution that suites your needs.

» Power Over LAN

Whitepaper prepared by PowerDsine discussing all you need to know about Power Over LAN. So compelling are the benefits of Power over LAN technology that most leading vendors have already incorporated it into their next generation devices.

» Patient Partner

Are your patients sick of the idea of calling for an appointment? Cure their ill feelings and discover the benefits of Patient Partner.

Success Stories

Its important when choosing a communications supplier that they are able to deliver on their promises and fulfil all of your requirements. Confidence in the relationship from the start is of paramount importance and references are essential.

 

Committed to Care

Ongoing support and customer care is the most important aspect of any business relationship and Actimax has a firm commitment to quality, service and professionalism, which is aptly demonstrated by our team.

» Customer Service

To make certain you always receive the very best levels of customer service, unlike most other companies, Actimax have a full-time dedicated customer care representative working to ensure your complete satisfaction.

» Technical Support

Throughout the life of your business communication system there may be times when issues arise that need a resolution. Technical problems can be solved easily, it's the way we approach your concerns which makes the difference.

 

Learn about us

With over 10 years' experience and knowledge, we can help you make the right decision for short and long term needs. The investment in telephony equipment is something that needs to be considered carefully and having trust in your supplier is paramount.

» Testimonials

We recognise how daunting it is to buy potentially unfamiliar technology from a company you hardly even know. Therefore in this section you will be able to view a number of different testimonials, detailing what our customer think of Actimax.

» Accreditations

Its important that the company you choose to supply your business communication system can deliver what they promise. View our Service Level, Industry Awards and Manufacturers Certifications.

» Company History

In order to provide you with the best possible solution for your business needs we make every effort to be number one in our industry. That way you can make certain that all the customer support and service you will be receiving is second to none.

» Technical Services

Anyone can sell you a business communication system, but can they offer you the levels of service your company expects. Actimax are experts in this field.

» Manufacturers

Purchase products from some of the best names in the business.

 

Contact Us

If you can’t find what your looking for on the site, or would just like some general assistance, then you will be able to find a list of useful numbers and links to recommended websites which you may find of further interest.

 

Useful Readings

View several articles which Actimax have written to help when investigating and purchasing new technology for your business telephone system.

» Call Centre Management

Call Center Management - Improve every aspect of your business communications system and deliver seamless, quality customer service.

» Various phone systems that accommodate your business    needs

Choosing the phone system that accommodates your business needs today, while considering your short-term goals, and not forgetting the long-term requirements of your Company..... A difficult choice?

» Does Your Business Require A Phone Call Recorder?

In today's very competitive litigation market of "who said what" to whom, phone call recording is becoming ever more popular. Whether your requirements are for a single phone call recorder or you need to monitor thousands of calls a day, technology is now available to fit your requirements.

» Increase productivity with the use of telephone headsets    for your business

UK based company, Actimax, has launched a dedicated headset sales department as business telephone usage reaches an all time high, along with a whole section of their website devoted to helping the customer find the right headset for their needs.

» IP Telephony - The Big Wave of Global Communication    Systems?

Voice over IP phone systems are seen as a crucial first step in the march towards achieving seamless low-cost connectivity by integrating data, voice, and video onto a single Internet based platform.

» New Generation Broadband Phone Systems - The Choice is    now up to you

With the use of business broadband you are able to change the way your business functions. Fast, safe and effective connections along with increased bandwidth are fundamentals for any business today.

» Putting productivity & economy to work with intelligent    Business Phone Systems

Is your business communication equipment really working for you? Is it helping you maximize productivity? Are you getting optimum returns on invested capital? Is your business phone system scalable and extensible enough to help you remain in sync with leading-edge convergence technologies?

» Select the best from the leading providers of    telecommunication equipment

When reviewing the vast array of telecommunications equipment now available it is important to write yourself a hit list of those features that your company cannot do without. A qualified reseller of telecommunication equipment would be able to give you a complete overview of what's available.

» Voice and Video Conferencing - The World at your Desktop

Does your company hold meetings, conferences or even seminars that would involve many people having to commute from all over the country to one central point? Would a conferencing phone service allow you to improve your business?

» What is VoIP?

VoIP phone services enable businesses to make phone calls across computer networks, providing potentially significant cost savings & efficient call handling.

» What to Consider when Purchasing Or Upgrading Your    Business Telephone Service

There is so much to take into account with all the new technology available in the marketplace today. Your choice can range from a digital phone service to a broadband internet phone service, not to mention all the feature rich add-ons to help increase the productivity on your chosen telecom phone service.