Multi-Site Solutions
While running a business made up of multi-site locations can offer a range of benefits, including good geographic coverage, it can also create problems with regard to remote management of sites and business telephone systems. Ensuring quality of service from a distance can be difficult, but by utilising new business communication system technology you can make these problems a thing of the past.
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Why have individual business telephone systems and individual billing details? Improve your customer service and cut costs by considering one central business communication system and benefit from call charges between sites free of charge. Find out how this solution is already proving a success for Glyn Hopkin. |
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Are your customers given correct and consistent information regardless of which site receives an enquiry? By using remote monitoring or Call Recording at each site, you are able to ensure quality of service to your clients and reap the benefits of customer retention. "Demonstrable customer support and experience was crucial " for Delfont Mackintosh." |
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Have you ever wanted to change an extension number and waited days for your existing maintainer to carry out your request? Your existing IT person could undertake these shifts and changes remotely for all of your sites from your head office, and save you both time and money. Get things done in your time-scales.
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How long do your customers wait for calls to be answered and how many do you lose each day? Call Management will provide you with billing and cost control across the group and also allow you to return lost calls. How much is an enquiry worth to your company? |
