Information Downloads

 

How to choose a consultant that's working in your interest and not their own.

Buyers Guide to Telephone Systems

Find out about new technology and avoid making costly mistakes.

Call Logging

The whys and wherefores of using a Call Logging Managed Service.

Telephone System Integration

Discover the benefits of integrating your Telephone System with widely used computer software.

EU Regulations for Headsets

5-page report explains how companies need to comply with the new EU regulations being enforced from April 2006.

Headset Whitepaper

Improving Staff Efficiency - Discover how the use of headsets will improve staff efficiency in the office.

Non-Geographic Numbers

Ever wanted to track your companies advertising, or to give your organisation a larger presence? Discover the benefits of NGN's with our Free 5 Point Guide.

Reduced Call Costs

Make an educated decision with regard to reducing your call costs with this useful and informative report.

Voice Over IP

What is Voice over IP and is it right for your business? Review these 13 Key factors to help you decide.

5-Point Guide to VoIP

This clear and easy to follow 5 Point guide, with all the jargon removed, has been compiled with the first-time user in mind.

Architecture for Voice, Video and Integrated Data

Whitepaper prepared by CISCO discussing how their five-phase strategy has successfully delivered an open multiservice architecture.

Understanding SIP

Today's Hottest Communications Protocol Comes of Age, find out what SIP is all about and how it can help you.

Everything you wanted to know about SIP

This clear and easy to follow guide, with all the jargon removed, has been compiled with the first-time user in mind.

Choosing an Internet Service Provider

Learn how to evaluate existing and potential suppliers with a list of simple questions you should be asking.

Want to Reduce Your Wide Area Network Costs?

Discover the essentials of auditing your current system, and by making relatively easy changes you will be able to reduce your WAN Costs.

Access Connections for IP-VPN's

The business case for a switch from Leased Lines to DSL. Whitepaper prepared by Easynet comparing DSL and Leased Lines.

Multi Packet Label Switching

Find out how MPLS, a relatively new technology, can improve network performance for select traffic.

Network Solutions

Learn how a single source for all your communication needs means your left to focus on one thing your business success.

What is DSL?

Find out how and why DSL is the next generation technology for delivering voice, video and data at multi-megabit speeds.

Audio Conferencing

Benefit in the cut down of travel time and easily hold meetings on an impromptu basis with the use of Audio Conferencing.

Call Routing

Discover how Skill-Based Routing and Intelligent Call Routing can improve you business processes.

Profiting from communications

This guide covers a range of communication methods to help you look at how your customers want to communicate, and look at how you can gain advantage by changing or adapting new processes.

Effective Communications

Discover the benefits of communications management software. No matter what position you hold within your company find the solution that suites your needs.

Power Over LAN

Whitepaper prepared by PowerDsine discussing all you need to know about Power Over LAN.

Patient Partner

Are your patients sick of the idea of calling for an appointment? Cure their ill feelings and discover the benefits of Patient Partner.