Improve My Business

 

We take the time to find out the details of your business processes and goals, and we can help you identify exactly where the opportunities lie to increase the productivity of your business communication system.

 

Today's technology is able to provide you with business telephone systems that will show you your callers' number (CLI) allowing you to greet them personally.

At busy times do your customers wait a long time for calls to be answered? By utilising Direct Dialling Inwards (DDI) it will allow your customers to contact individuals directly without the need to go through the switchboard.

By integrating your phone system installation with your database you can recognise your customers details on screen before you pick up the phone.

Let us help you abandon written messages and incorrect note taking by utilising voicemail. Customers and colleagues have the opportunity of leaving messages directly on your extension, safe in the knowledge they will be received.

Trunk to Trunk technology can seamlessly transfer calls that come into your system out to mobile phones or to other offices without the caller needing to redial.

Would it be useful to pick up all your messages, whether it be voicemail, email or fax while you are away from your office and all from one central point? Find out how Elateral have benefited from Unified Messaging.