Cordless Telephone Headsets

For many years' receptionists, call centre operatives and office staff had been inefficiently working with telephone handsets. Nowadays these people would be likely to have phone headset systems in place, which would allow them to not only talk on the telephone but also undertake various office tasks simultaneously.

With the growing number of call centres around the globe it is essential to keep all your telephone operators working comfortably, because as we all know a happy worker is a hard worker! With the use of
phone headset systems your staff will be able to work ergonomically at their desks allowing them hands free conversation. This would result in telephone staff being able to type their notes whilst conversing with their customers, consequently allowing them to speak to more potential clients and increasing their call to appointment ratios.

Research has shown that the use of telephone headsets can reduce the muscle tension in the back and neck by as much as 31%, which just goes to prove the added benefits of using cordless telephone headsets. It has also been estimated that absenteeism related to these issues could be costing businesses anything up to £7 billion pounds a year, even more reasons why the use of headsets can assist with increased productivity on your business communication system.

The increasing popularity of the cordless telephone headsets means that the days of telephone operators being attached to their desks by wire connections are gone. With new and improved technology rapidly on the increase this means that workers are able to receive calls at their desk or up to a distance of 50m away with a cordless headset phone. They are then able to carry out other tasks, like running scheduling boards, departments of people or even PA's on the move.

With modern technology, come modern problems. Everyone recognises the benefits of headset use, but in April 2006 we find ourselves having to meet new stringent guidelines being enforced by the forthcoming UK regulations directed at noise and acoustic safety in the workplace. This new European Directive calls for call centre managers to assess their current acoustic safety guidelines after cases being reported of hearing damage to the users of telephone headsets. The new legislation will identify exposure limits and peak level limits for the purpose of improving workers health in all noise exposure work related matters.

UK based company, Actimax, has launched a dedicated headset sales department as business telephone usage reaches an all time high, along with a whole section of their website devoted to helping the customer find the right headset for their needs, anything from cordless phone headsets to phone headset systems. With the use of the easy to operate headset finder you are able to view a number of telephone headsets compatible with your existing system. Not only can Actimax recommend an array of headsets for your needs but there is a further section of the website where you can compare the most expensive headsets with like for like products utilising the online headset comparison tool and purchase alternatives from the list provided.