Business Telephone Service

 

Purchasing a new business telephone service for your organisation will be one of your company's most important investments and will need to be considered very carefully so as to ensure that you get the best return on your investment as is possible.

 

There is so much to take into account with all the new technology available in the marketplace today. Your choice can range from a digital phone service to a broadband internet phone service, not to mention all the feature rich add-ons to help increase the productivity on your chosen

telecom phone service.

 

Gone are the days where you would just use your phone to make and receive calls. Nowadays,

not only is your desk phone a complete internal and external directory of your company

contacts, but you can also use computer telephony integration and even make video calls and actually see the person you are talking to. With the rapid advances in communications, there is more and more that can be achieved with help from our phone service providers.

 

Actimax, a UK based company have a wide knowledge of telecom phone services with over 30 years experience in the communications industry. Managing Director John Massey excels at

being one step ahead of the competition. Actimax provides communication hardware from five leading manufacturers along with a whole portfolio of supporting products best suited to the individual needs of the customer. Why not let Actimax review your current communications and make cost effective recommendations to improve your business productivity. Things to

consider and discuss when considering a new purchase or upgrade of your business

telephone service, should include the following:-

 

Your existing voice and data costs
i.e. maintenance of existing systems, upgrade costs, replacement of old or broken handsets etc. Are you paying over the top for old technology?

 

Line rental and call charges
Are you getting the best rates on all your national and international call charges? Why not look at investing in an 0800, 0845 or even an 0870 number, not only will this increase revenue, but it can give your company a global presence.

 

One point of contact

Do you currently use two phone service providers, one for lines and the other for your telecom phone service maintenance? Ever considered using just one provider for all your telecommunications requirements? Consider this; if you have a dilemma with your telephone system and are not sure if it's a line or system fault, you would have an added bonus of only having one point of contact for your enquiry, therefore avoiding the frustration of there being no one willing to handle your problem.

 

Future proofing

Would your business benefit from upgrading your current technology, therefore reducing ongoing costs etc? Why not consider looking at a digital phone service, a computer phone service or even a broadband internet phone service , dependant on the best solution available for your personal business needs.

 

Increased customer services

As a supplier and maintainer of business telephone services Actimax is fully aware that your telecom phone service is as important to you as you are to us. That's why Actimax, unlike other companies, has a full-time dedicated customer care representative who will contact you on a monthly basis to ensure that you are satisfied with the service we provide and assist with any queries that you may have.

 

Ease of use

Remember the skill-sets of your staff, everyone from the receptionist, who is likely to administer most of your calls, down to junior members of staff, who may not use the telephone system as often. Ensure that training is provided with any system that is purchased; after all you don't want to spend all that hard earned cash on a system that is too complex to use!

 

Business telephone systems last for an average of 5-7 years so they need to be chosen with the greatest of care.

 

Drafting a specification document, which details your present and future business communication system requirements, will save time and money in the long-term. Ensure you choose a business communication system that can be easily upgraded and will fit in with your growing business requirements.

 

Whether you' re choosing a new phone system installation or employing a consultant, why not consult Actimax's free unbiased and informative guides which can be found here