What we do...
Actimax improve their clients business processes and increase their profitability by advising and implementing change to IT and Telecoms infrastructure. We increase our own value by selling Value Added Services, which increases our recurring revenue and corresponding profitability.
We constantly monitor developments in our rapidly changing market with regard to the 21CN network advances in MPLS connectivity such as ADSL2 and the constantly changing scenario with regard to FMC and WiFi as part of our ongoing strategy review.
We are committed to continually improving our Quality Management System. We have a framework for establishing and reviewing quality objectives and are committed to maintaining our customer focus.
How we do it ...
Our strategy for providing solutions for our customers, is split into two components. The first of these is infrastructure, we provide Mitel and Alcatel-Lucent telephony solutions together with Alcatel-Lucent Data Switches, WiFi Solutions and Cisco routers, to provide a complete infrastructure for our clients.
This infrastructure is then connected to the network by a variety of methods including, ISDN, SIP Trunks and Wide Area Network connections. We also provide as part of our infrastructure offering, Firewalls, Call Recording and Mobile Telephones.
Actimax are able to provide an end-to-end offering for any customer infrastructure requirements.
The second component of our product solution is providing elements of the solution, which we would regard as value added services. These would include Collaboration and Unified Communications, Video Conferencing and Managed Services such as Least Cost Routing, Maintenance, Fraud Detection and various hosted services to provide the customer with value added services to enable them to manage their business on an ongoing business.
A high percentage of our business now comes from renewable revenue, provided by value added services.