21CN

 

What is 21CN?

21CN is a global, software driven customer network that introduces a new, simpler portfolio of next generation services. It is the foundation for transformation into a global, software-driven communications business.

 

Fundamentally 21CN is about customer choice - it's a platform for innovation that truly puts flexibility and choice in the hands of our customers - both in the UK and across the world. To meet the needs of all our customers - both today and in the future - the scope of 21CN has been expanded and now includes:

• the introduction of software-driven innovation capabilities
• elements that better meet the needs of Actimax\'s enterprise customers and global reach
• new technology to improve mobile access
• consistency between 21CN and Actimax next generation access strategy

 

21CN in a nutshell

• 21CN - driving a radical simplification
• 21CN - BT's enabling infrastructure for growth
• 21CN - a world class customer experience
• 21CN - greater control, choice and flexibility
• 21CN - today's most complete, exciting and ambitious business transformation
• 21CN - implementation and industry consultation is underway
• 21CN - it applies to our international business too